{"id":409,"date":"2023-09-21T08:46:55","date_gmt":"2023-09-21T01:46:55","guid":{"rendered":"https:\/\/ihata.vn\/?page_id=409"},"modified":"2024-08-21T16:07:04","modified_gmt":"2024-08-21T09:07:04","slug":"chinh-sach-doi-tra-hang-va-hoan-tien","status":"publish","type":"page","link":"https:\/\/ihata.vn\/en\/chinh-sach-doi-tra-hang-va-hoan-tien\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<div id=\"page-header-97703408\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark normal-title\">\n\n        <div class=\"page-title-bg\">\n      <div class=\"title-bg fill bg-fill\"\n        data-parallax-container=\".page-title\"\n        data-parallax-background\n data-parallax=\"-\">\n      <\/div>\n      <div class=\"title-overlay fill\"><\/div>\n    <\/div>\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Return and Refund Policy          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-97703408 .title-bg {\n  background-image: url(https:\/\/ihata.vn\/wp-content\/uploads\/2023\/08\/bg-page.jpg);\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\t<section class=\"section\" id=\"section_257588413\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1369459881\">\n\n\t<div id=\"col-718992025\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n1. <strong>\u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng<\/strong><br \/>\nTheo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong \u201cCh\u00ednh s\u00e1ch tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n\u201d n\u00e0y v\u00e0 t\u1ea1o th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a \u0111i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5 IHATA \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cho ph\u00e9p g\u1eedi y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m v\u00e0\/ho\u1eb7c ho\u00e0n ti\u1ec1n tr\u01b0\u1edbc khi h\u1ebft h\u1ea1n.<br \/>\nC\u00e1c \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng \u0111\u1ea3m b\u1ea3o th\u01b0\u0323c hi\u00ea\u0323n b\u1edfi c\u00f4ng ty, theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng trong vi\u1ec7c gi\u1ea3i quy\u1ebft c\u00e1c xung \u0111\u1ed9t c\u00f3 th\u1ec3 ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh giao d\u1ecbch. C\u00f4ng ty v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi nhau \u0111\u1ec3 th\u1ecfa thu\u1eadn v\u1ec1 vi\u1ec7c gi\u1ea3i quy\u1ebft tranh ch\u1ea5p.<br \/>\n\u0110i\u1ec1u ki\u1ec7n tr\u1ea3 h\u00e0ng<br \/>\nKh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u00e0 \u0111\u1ed3ng \u00fd c\u00e1c y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<br \/>\n1. Kh\u00e1ch h\u00e0ng \u0111\u00e3 thanh to\u00e1n nh\u01b0ng kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m,ho\u1eb7c nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m l\u00e0 h\u00e0ng gi\u1ea3, h\u00e0ng nh\u00e1i;<br \/>\n2. S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i ho\u1eb7c b\u1ecb h\u01b0 h\u1ea1i trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n tr\u01b0\u1edbc khi chuy\u1ec3n \u0111\u1ebfn tay kh\u00e1ch h\u00e0ng.<br \/>\n3. Giao sai s\u1ea3n ph\u1ea9m cho ng\u01b0\u1eddi mua (v\u00ed d\u1ee5: sai k\u00edch c\u1ee1, sai m\u00e0u s\u1eafc, v.vv\u2026);<br \/>\n4. S\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c kh\u00e1c bi\u1ec7t m\u1ed9t c\u00e1ch r\u00f5 r\u1ec7t so v\u1edbi th\u00f4ng tin \u0111\u00e3 \u0111\u01b0\u1ee3c cung c\u1ea5p trong m\u1ee5c m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m tr\u00ean h\u00f3a \u0111\u01a1n;<br \/>\nC\u00e1ch th\u1ee9c h\u1ee7y \u0111\u01a1n v\u00e0 th\u1eddi gian ho\u00e0n ti\u1ec1n:<br \/>\nKh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 tr\u1ea3 h\u00e0ng v\u1edbi c\u00f4ng ty b\u1eb1ng c\u00e1c h\u00ecnh th\u1ee9c:<br \/>\nG\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn c\u00e1c s\u1ed1 hotline th\u00f4ng b\u00e1o m\u00e3 \u0111\u01a1n h\u00e0ng v\u00e0 h\u1ee7y \u0111\u01a1n.<br \/>\nHo\u1eb7c ti\u1ebfn h\u00e0nh h\u1ee7y \u0111\u01a1n qua c\u00e1c k\u00eanh kh\u00e1c c\u1ee7a IHATA nh\u01b0: Fanpage, Zalo\u2026<br \/>\nHo\u1eb7c ti\u1ebfn h\u00e0nh h\u1ee7y \u0111\u01a1n v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c giao nh\u1eadn.<br \/>\nTh\u1eddi gian ho\u00e0n ti\u1ec1n<br \/>\n+ \u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n ch\u01b0a nh\u1eadn h\u00e0ng v\u00e0 g\u1eedi y\u00eau c\u1ea7u h\u1ee7y \u0111\u01a1n<br \/>\n\u0110\u1ed1i v\u1edbi c\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n chuy\u1ec3n kho\u1ea3n s\u1ebd ho\u00e0n ti\u1ec1n trong v\u00f2ng 30 ng\u00e0y l\u00e0m vi\u1ec7c.<br \/>\n+ \u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng kh\u00e1ch kh\u00f4ng nh\u1eadn h\u00e0ng tr\u1ea3 ho\u00e0n cho c\u00e1c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n<br \/>\nC\u00e1c \u0111\u01a1n h\u00e0ng COD kh\u00e1ch h\u00e0ng ch\u1ee7 \u0111\u1ed9ng t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng v\u1edbi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<br \/>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_257588413 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-409","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ihata.vn\/en\/wp-json\/wp\/v2\/pages\/409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ihata.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ihata.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ihata.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ihata.vn\/en\/wp-json\/wp\/v2\/comments?post=409"}],"version-history":[{"count":0,"href":"https:\/\/ihata.vn\/en\/wp-json\/wp\/v2\/pages\/409\/revisions"}],"wp:attachment":[{"href":"https:\/\/ihata.vn\/en\/wp-json\/wp\/v2\/media?parent=409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}